Shipping policy
Shipping & Delivery Policy
At Let Faith In, every piece of artwork is made to order with care. We want your experience to be as smooth as possible, so below you'll find everything you need to know about processing, shipping, and delivery.
Order Processing
Each canvas is custom made specifically for your order.
- Processing Time: 1–3 business days
- Orders are processed Monday through Friday, excluding major holidays.
- Once your order has been completed, it will be shipped as quickly as possible.
Please note that processing time is separate from shipping time.
Shipping
We proudly offer FREE Standard Shipping on all U.S. orders.
Estimated Delivery Time:
- Processing: 1–3 business days
- Shipping: 2–5 business days
Most customers receive their order within 3–8 business days after placing it.
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or holidays.
Order Tracking
As soon as your order ships, you'll receive a shipping confirmation email containing a tracking number so you can follow your package every step of the way.
Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
Multiple Shipments
If your order contains multiple items, they may arrive in separate packages. This allows us to ship each piece from the fulfillment location closest to you whenever possible.
You will receive tracking information for each shipment.
Shipping Delays
While we work hard to deliver every order on time, occasional delays caused by shipping carriers, severe weather, holidays, or other circumstances beyond our control may occur.
We appreciate your patience and understanding if unexpected delays arise.
Incorrect Shipping Address
Please double-check your shipping address before placing your order.
If you notice an error, contact us as soon as possible at hello@letfaithin.com. We'll do our best to update your address before your order enters production.
Once an order has been shipped, we are unable to change the delivery address.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery (or your expected delivery date).
Include:
- Your order number
- A description of the issue
- Photos of any damage (if applicable)
We'll work quickly to resolve the issue and, when appropriate, provide a replacement or another suitable solution.
Questions?
If you have any questions about your order or shipping, we're always happy to help.
Email: hello@letfaithin.com
Thank you for choosing Let Faith In. We're honored to create meaningful artwork that brings faith, hope, and peace into your home.