Frequently Asked Questions
How long does shipping take?
Every piece is made to order with care. Orders are processed within 1–3 business days, then shipped within 2–5 business days. Once your order ships, you'll receive a tracking email so you can follow its journey to your home.
Do you offer free shipping?
Yes! We offer free shipping on all U.S. orders.
Can I track my order?
Absolutely. Once your order ships, we'll email you a tracking number so you can monitor your delivery every step of the way.
Are the canvases ready to hang?
Yes! All stretched and framed canvas prints arrive ready to hang with pre-installed hanging hardware, making it easy to display your artwork right out of the box.
What's the difference between framed and unframed canvas?
Our unframed canvas features a premium gallery-wrapped edge for a clean, modern look. Our framed canvas includes a premium floating wood frame available in Black, White, Natural Oak, and Gold, giving the artwork an elegant finished appearance.
Is the artwork hand painted?
No. Our artwork is professionally printed on premium poly-cotton canvas using archival-quality inks. Many of our designs feature painterly textures and rich detail that create the appearance of an original painting while providing exceptional quality and consistency.
Can I add a Bible verse or personalized text?
Yes! Many of our designs can be personalized with a Bible verse, name, date, or short meaningful message for an additional charge. Contact us before placing your order (or immediately afterward), and we'll let you know if your selected artwork can be customized. We'll provide a preview for your approval before production begins.
Do you offer custom artwork?
Yes! If you're looking for something truly unique, we'd love to hear your idea. Whether it's inspired by a favorite Bible story, meaningful Scripture, or a special memory, we may be able to create a one-of-a-kind piece just for you. Pricing and turnaround time vary depending on the project.
What is your return policy?
We offer 30-day returns. If you're not completely satisfied with your purchase, contact us within 30 days of delivery and we'll help make it right. Return shipping costs for non-defective items are the responsibility of the customer.
What if my artwork arrives damaged?
If your artwork arrives damaged or defective, contact us within 7 days of delivery with photos of the artwork and packaging. We'll gladly send a replacement at no additional cost.
Do you offer a quality guarantee?
Yes! Every purchase is backed by our Lifetime Quality Guarantee against defects in materials and workmanship.
Are your designs exclusive?
Yes. Every Let Faith In design is thoughtfully created and curated exclusively for our collection with the goal of creating timeless artwork that reflects faith, hope, and God's promises.
What makes Let Faith In different?
We believe artwork should do more than decorate a wall—it should encourage your faith every day. Every design is thoughtfully created to inspire hope, peace, and trust in God while fitting beautifully into modern homes. Our mission is to help create spaces where faith is seen, remembered, and shared.
How can I contact Let Faith In?
We're always happy to help! You can reach us through our Contact page or by emailing our customer support team. We typically respond within one business day.